Privacy Policy

ZeroComm Limited (company number 17013074), of F1 Sandown House, 1 High Street, Esher, KT10 9SL, is the data controller for the personal data described in this policy. We are registered with the Information Commissioner's Office under number ZC141612.

Contact us about privacy at data@zerocomm.com or on 020 8288 6262.

• Contact details: your email address and, if you give them, your name, company name and phone number.
• Enquiry details: anything you tell us when you contact us.
• Platform and funding data: business and financial information you choose to share so lenders can consider a funding request, which may include trading history, accounts and, for sole traders and partnerships, personal credit information.
• Subscription data: billing details and records of your subscription and deals.
• Technical data: information your browser sends when you visit, such as IP address, device type and pages viewed.

• To add you to our waitlist and tell you when the platform launches — consent or legitimate interests. You can unsubscribe at any time.
• To answer your enquiries — legitimate interests.
• To provide the platform, including sharing your funding request with lenders you choose — performance of a contract.
• To manage subscriptions and billing — performance of a contract.
• To meet legal duties such as tax, accounting and anti-fraud requirements — legal obligation.
• To run, secure and improve our website and platform — legitimate interests.

• Lenders and funders you choose to send a funding request to.
• Credit reference and fraud prevention agencies, where a lender or we need to carry out checks.
• Service providers who host our website and database, send emails or process payments, acting on our instructions.
• Professional advisers, regulators, law enforcement and other bodies where we are legally required to.

We do not sell your personal data.

Our data is held on cloud infrastructure. Where a provider processes data outside the UK, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement.

Waitlist details are kept until you unsubscribe or for up to two years after launch if you do not become a customer. Customer and deal records are kept for the life of your subscription and then for six years to meet legal, tax and accounting requirements.

Under UK data protection law you have the right to:

• Ask for a copy of the personal data we hold about you.
• Have inaccurate data corrected.
• Ask us to erase data where we no longer need it.
• Restrict or object to our use of your data, including direct marketing.
• Ask us to transfer certain data to you or another provider.
• Withdraw consent at any time where we rely on it.

To exercise any of these rights, email data@zerocomm.com. We will respond within one month.

If you are unhappy with how we have handled your data, please tell us first — see our complaints procedure. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

See our cookie policy.

We may update this policy from time to time. The date at the top shows when it was last revised.